The CareScout Quality Network offers quality care and special pricing.
The CareScout Quality Network consists of home care providers – agencies who provide professional support services that can allow older adults to live safely in their homes.
Receive personalized results.
We can help you find care for your unique needs. We will also check to see if there are any CareScout Quality Network providers in your area. Our Quality Network providers meet CareScout's quality standards, but also are committed to person-centered care — which integrates care recipients’ values, preferences, and goals into the care they receive.
Learn more about the
CareScout Quality Network *
Start with your own advocate.
As a Genworth Life Insurance Company long-term care insurance customer, you have access to the CareScout Care Advocate Team. The Care Advocate Team consists of nurses and social workers who pull from their professional experience, CareScout training, and your input to compile personalized education materials and resources relevant to your situation and to find care providers that can help you achieve your care goals.
What is the benefit to using a provider in the CareScout Quality Network if I have insurance coverage with Genworth Life Insurance Company for long term care expenses?
What if there are no CareScout Quality Network providers in my area?I have current service in place with a provider that is in the CareScout Quality Network. Am I eligible for special pricing from that provider?
I’ve worked with CareScout in the past. What has changed?Can I use a CareScout Quality Network provider and receive the special pricing even if I don’t seek reimbursement through my Genworth Life Insurance Company long-term care insurance policy?
Is there something wrong with providers that are not in the CareScout Quality Network? What is Genworth’s relationship with CareScout? If I am eligible for a special pricing how long will that special pricing last?What if I am currently using a provider that is not in the CareScout Quality Network but joins the network in the future?
Am I guaranteed to receive coverage under my long-term care insurance policy if I use a provider located by CareScout?
* Genworth Life Insurance Company is making the CareScout Quality Network available as a value-added service for policyholders. The CareScout Quality Network is not a policy benefit and can be modified or discontinued at any time.